Rundown of things I’m digging, on the web, today, June 5:
This link has made it’s way around the web, but for good reason: New York Magazine has provided a fascinating look into how various businesses are run, and able to stay alive, in New York City. Called The Profit Calculator, this article looks at different levels of retail – from Macy’s Herald Square to a dollar store. What makes them work and where does their profit come from? Love this. [via kottke and Signals vs. Noise]
Does Macy’s Herald Square really get 15-20 trucks a day?
Came across a fairly new blog by the name of Talented Blonde. An experience retail analyst blogging provides for some good reading. Today she shares her thoughts on May store comp numbers, which are due to be released later this week, and her projected winners and losers.
I’ve linked to this Service Untitled before and recommend that you check them out often, too. Positive perspective on customer service and ways you can improve your business. Today they’re talking about working for 99% of your customers, not the 1%.
