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No Turn On Red

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Home > Social Media > Category Archive: Blogging

You are viewing the Blogging category archive.

How to blog and do it well.

Express Lane for May 5, 2010

Found in: Blogging, E-Mail Marketing, Express Lane, Industry News, Retail
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  • The Bronto Blog dissects a H&R Block e-mail campaign, talks about the season life cycle of an e-mail campaign, and illustrates the dangers of overmailing. [...]
Wednesday
May 5, 2010
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The Bronto Blog dissects a H&R Block e-mail campaign, talks about the season life cycle of an e-mail campaign, and illustrates the dangers of overmailing. If you are an e-mail marketer, there is good insight to be read there.

About two weeks ago, Visa announced a deal to acquire payment processor Cybersource for $2 billion. Now, Practical eCommerce has an interview with Cybersource CEO, Michael Walsh, which outlines some of the strategy behind the deal and where he seems Visa taking Cybersource.

Want to write better blog posts? If you are just joining the blogging game or someone who has been at it for a while, the always insightful Copyblogger has a great post worth reviewing: 17 Easy Steps to Brillian Blog Posts.

  • Read more about: Blogging, bronto blog, copyblogger, cybersource, e-commerce, E-Mail Marketing, practical ecommerce, Social Media, visa, wall street journal

Vacation Tip for Bloggers

Found in: Blogging, Site News, Tips for Using
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  • Here’s a tip for other bloggers out there – next time you go on vacation, make sure your domain isn’t set to expire while you [...]
Monday
November 3, 2008
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Here’s a tip for other bloggers out there – next time you go on vacation, make sure your domain isn’t set to expire while you are away.  Readers of this blog may have noticed the unfortunate Network Solutions renewal screen over the past few days!  That’s my bad – I had my dates messed up and didn’t realize that the domain was set to expire right before I went away on vacation, meaning the nagging renewal screen would go into effect the day I left for a 10 day trip.

Pretty unfortunate, but pretty hilarious Google Analytics charts to see.  Now I just hope they pick back up now that the domain is re-active!

In good news, I took a refreshing ten day cruise from New Jersey to Bermuda and then down to the Caribbean. Beautiful weather and smooth seas lead to a very refreshing and relaxing vacation. Weather here in New Jersey is cold and dreary – I already miss the beach in Saint Marteen.

  • Read more about: Blogging, Site News, site outage, Social Media, tips, vacation

Express Lane for September 4

Found in: Blogging, Express Lane, Natural Disasters, Tips for Using, Twitter
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  • Wanted to take a moment and thank some other bloggers who have linked to some of my posts over the past few days. Lorrelle On [...]
Thursday
September 4, 2008
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Wanted to take a moment and thank some other bloggers who have linked to some of my posts over the past few days.

Lorrelle On WordPress offers a very extensive post on ways that blogs and social media are most effective during a time of disaster. In the post, Blogs Offer Communication, Information, and Connections During Disasters, there is a great rundown of the different ways in which social media was used well in advance of and through Hurricane Gustav. Beyond that, there’s a very interesting look at the evolution of social media and technology since Hurricane Katrina. Very good, detailed post with some great information and resources.

The Business section of Blogs.com has a rundown of what various bloggers are talking about, in regards to the economic and financial impact of Hurricane Gustav.

Finally, Reputation Notebook is also looking at the role social media is playing in the crisis response from corporations. I agree with Mark that the role of social media within corporate communications is going to continue to grow. A crisis, like Hurricane Gustav, shows how important social media can be to an effective corporate communication policy.

  • Read more about: Blogging, Corporate Communication, crisis management, disaster, emergency preparation, Hurricane Gustav, link love, Social Media, twitter

Should Gap integrate all of their properties online?

Found in: Blogging, Retail, Social Media
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  • Looking at the Old Navy website to see what’s new, I noticed a box on the side of the main page advertising Crocs from Piperlime. [...]
Wednesday
June 13, 2007
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Piperlime at Old Navy

Looking at the Old Navy website to see what’s new, I noticed a box on the side of the main page advertising Crocs from Piperlime. Piperlime is the online footwear website that Gap launched last year. Carrying a range of styles and brands, this website is a very interesting endeavor by Gap.

Up until now, I don’t remember seeing much advertising for Piperlime on the other Gap Inc. properties. I could be wrong on that, but nothing has jumped out at me in the past. After seeing this integration on the Old Navy website, I checked and it is also on the main page for Gap and Banana Republic.

This is a great way to leverage their own brand through multiple channels. I’d venture to guess that a large segment of the shoppers of Gap, Old Navy, and Banana Republic, are not aware of the Piperlime brand. It is very smart to see them expose the brand this way.

I would love to see them take another step and integrate Piperlime even further into their brands. Why not include Piperlime shoes as recommendations to outfits on Gap.com? I realize all three of their brands have footwear selections of their own, but they are very limited compared to what Piperlime is offering.

In order for Gap to continue their turnaround efforts, they need to focus on three different consumer segments for their three brands. It is something they are working on already. But I’m imagine that there is still going to be some overlap between the brands. Why not take things even further and integrate all of the brands? Not one website, exactly, but recommend a Gap sweater to go with a pair of Banana Republic khakis and shoes from Piperlime.

Customers who bought this Gap shirt also bought these Old Navy jeans. I know I’m not the only one shopping at all three of their stores.

A great way for Gap Inc. to do all of this would be with a blog. Put a human face on the company and show off the newest fashions. Show me the new collection coming into my local Gap store and show me how I can dress that up with items from Banana Republic. Using already available technology, like blogging, could be a cornerstone of Gap’s continued regrowth efforts.

Again, I don’t think Gap should combine all of their brands into one. They need to have distinct plans for all of them. But there will be overlap and, I just have to wonder, if there is opportunity to leverage that online.

More Piperlime images:

Piperlime at Banana Republic

Piperlime at Gap

What do you think? Am I crazy to think this or Gap Inc strengthen their overall brands by integrating them somehow online?

  • Read more about: banana republic, Branding, Gap Inc., old navy, piperlime, usability

Best Buy on customer insight and cross-channel analysis

Found in: Blogging, Branding, Customer Service
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  • Intelligent Entreprise has a quick interview with Best Buy’s Senior Director of Customer Insight, Matt Smith. Good look at how retailers look at all of [...]
Wednesday
May 30, 2007
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Intelligent Entreprise has a quick interview with Best Buy’s Senior Director of Customer Insight, Matt Smith. Good look at how retailers look at all of the channels available to them and how they are trying to understand and better target their customers.

While I believe that retailers need to better look at ways to interact with their customers, using emerging social media technologies, I think that Best Buy’s customer analysis is a good building block. Understand your customers, but interact with them and they’ll tell you more about themselves than you could ever harvest.

  • Read more about: Best Buy, customer, habits, sales, shopping
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About No Turn On Red:

No Turn On Red is a blog about the customer experience in retail, both online and in-store. Through tips for e-commerce developers, inspiration for e-commerce information architects, advice for retail directors, and stories from real customers, our goal is to make the shopping experience better for all.

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