Skip to main content
  • About
  • Contact
  • Visit ecommr
  • Visit Retail Tweets

No Turn On Red

Blogging about the retail industry, e-commerce development, social media, and how to craft a better shopping experience for your customers.

  • Topics:
  • Business
    • Branding
    • Careers
    • Consumer Rights
    • Customer Service
    • Economics
    • Employee Relations
  • E-Commerce Development
    • ecommr
    • Inspiration
  • E-Commerce Industry
    • Advice
    • E-Mail Marketing
    • Industry News
    • Platforms
    • Use of Social Media
  • Express Lane
  • Retail
    • Bankruptcy
    • Black Friday
    • Current Events
    • Customers
    • Economy
    • Holiday 2008
    • Law
    • Marketing
    • Monthly Retail Sales
    • Natural Disasters
    • New Jersey
    • News & Observations
    • Product Merchandising
    • Quarterly Results
    • Store Openings & Closings
    • Tech Advice
    • Travel Industry
    • Visual Merchandising
  • Site News
  • Social Media
    • Blogging
    • Effective Use Of
    • Strategy
    • Tips for Using
    • Twitter
    • Wordpress Tips
  • Full Archives
 
Home > Tag Archive: e-commerce

You are viewing the e-commerce tag archive.

Subcategories:
  • Advice
  • Bankruptcy
  • Black Friday
  • Blogging
  • Branding
  • Business
  • Careers
  • Consumer Rights
  • Current Events
  • Customer Service
  • Customers
  • E-Commerce Development
  • E-Commerce Industry
  • E-Mail Marketing
  • ecommr
  • Economics
  • Economy
  • Effective Use Of
  • Employee Relations
  • Express Lane
  • Holiday 2008
  • Industry News
  • Inspiration
  • Law
  • Marketing
  • Monthly Retail Sales
  • Natural Disasters
  • New Jersey
  • News & Observations
  • Platforms
  • Product Merchandising
  • Quarterly Results
  • Retail
  • Site News
  • Social Media
  • Store Openings & Closings
  • Strategy
  • Tech Advice
  • Tips for Using
  • Travel Industry
  • Twitter
  • Use of Social Media
  • Visual Merchandising
  • Wordpress Tips

Express Lane for 8/26/2010

Found in: Express Lane
  • Tweet
  • Some stories I’ve been reading over the past few days: SmashingMagazine shares some e-commerce design advice with their article, Improve Your E-Commerce Design With Brilliant [...]
Thursday
August 26, 2010
No Comments

Some stories I’ve been reading over the past few days:

SmashingMagazine shares some e-commerce design advice with their article, Improve Your E-Commerce Design With Brilliant Product Photos. Not only do they share examples of good product photography in e-commerce, but they also share tips and advice for e-commerce site owners who are looking for better photography.

Last year, Nordstrom rolled out a new inventory management system that allowed the retailer to combine web and in-store inventory. This new inventory system is one of the driving factors behind the retailer’s sales growth in 2010. It is also making for more satisfied customers. It’s a win for both parties.

The Retail Doctor, Bob Phibbs, has a great analysis of one retailer who used daily deal site Groupon and saw less than stellar results. Through all of the hype of Groupon and the sites that are starting to follow, this is a good cautionary tale about the downfalls of large price discounts in retail. The blog post is also followed by some great comments that offer some additional views on the matter.

  • Read more about: customer satisfaction, Customer Service, Design, discounting, e-commerce, gap, groupon, inventory, nordstrom, Photography, Retail, smashingmagazine, theretaildoctor

Express Lane for 8/24/2010

Found in: Express Lane
  • Tweet
  • Sharing with you the stories that I’m reading today. Some notes on Gap International, Google makes a retail-related acquisition, and links to good resources for [...]
Tuesday
August 24, 2010
1 Comment

Sharing with you the stories that I’m reading today. Some notes on Gap International, Google makes a retail-related acquisition, and links to good resources for e-commerce developers.

The always terrific Get Elastic blog has an excellent roundup of 22 features of e-commerce site search. The terrific review of a variety of search options and search results from different e-commerce stories is really helpful. Site search is a very important, and sometimes overlooked, area of e-commerce implementations. The Get Elastic blog post should inspire some conversations about ways to improve your search.

Seeking Alpha has some notes on Gap’s Q2 results and their international strategy. Australia, China, and Italy will all see new Gap and/or Banana Republic stores this year. I don’t blame Gap for expanding internationally as that division has been on fire this year. According to my tracking, the international division has seen only one month of negative comps this year; everything else has been flat or positive.

Google makes a big splash by buying visual search engine like.com. Great deal for Google, probably an even better deal for like.com. I’d love to see what Google Product Search will look like after the like.com engine is integrated.

Finally, Practical E-commerce has another good article discussing the pros and cons of different checkout methods. More food for thought for developers and designers.

  • Read more about: checkout, development, e-commerce, Gap Inc., google, international, like.com, search, site search, visual search

Express Lane for 8/20/2010

Found in: Advice, Bankruptcy, E-Mail Marketing, Express Lane, Store Openings & Closings, Tips for Using
  • Tweet
  • Some retail, e-commerce, and e-mail marketing links that I’ve like to share with you today: First up, clothing retailer Gap and deal of the day [...]
Friday
August 20, 2010
No Comments

Some retail, e-commerce, and e-mail marketing links that I’ve like to share with you today:

First up, clothing retailer Gap and deal of the day website Groupon teamed up yesterday to offer customers $50 of Gap merchandise for $25. This is the first time the deal of the day website partnered with a national retailer and reports are that over 400,000 coupons were sold in one day. Excellent day, I’m sure, for Groupon.

Bronto Blog has a roundtable discussion on 5 Ways to Get Your Newsletter Deleted. As usual, great advice and tips for anyone concerned with e-mail marketing strategy.

With the bankruptcy of several national retailers, retail vacancies are on the rise. Here in New Jersey, retail vacancies are at the highest point in the last ten years. This shouldn’t be too surprising since the area has been hit especially hard with the loss of chains like Linens ‘N Things, CompUSA, and Circuit City as well as store closings by Office Depot and Boscov’s.

And finally, Zippycart has a good advice for retailers, looking to drive traffic to their store, in their post 13 Ecommerce Link Building Tactics fr Your Online Store.

  • Read more about: asbury park press, bankruptcy, bronto blog, e-commerce, E-Mail Marketing, e-mail strategy, gap, groupon, link building, New Jersey, newsletter, office depot, Retail, retail vacancy, seo, zippycart

Abercrombie on e-commerce predicting in-store results

Found in: Advice, Industry News
  • Tweet
  • Abercrombie and Fitch held their Q2 2010 results conference call today. Although they announced an increase in sales and comps, they also touched on closing [...]
Tuesday
August 17, 2010
No Comments
Photo from flickr user thinkretail

Abercrombie and Fitch held their Q2 2010 results conference call today. Although they announced an increase in sales and comps, they also touched on closing 110 stores over the next year, higher inventory levels and lower gross margins. Not a good quarter for the teen retailer.

However, I did like this quick bite from the question and answer portion of the call.

Christine Chen – Needham & Company

I’m wondering, your e-Com business is doing so well. Have you been able to use that to test product, and is that something that you can react quickly enough of certain things that you have on the internet only, like the Epic product you’re selling, and maybe getting it into different locations?

Mike Jeffries

The direct-to-consumer business, we have been experimenting with that; we have been testing categories of direct-to-consumer. And the direct-to-consumer results are proving to be pretty predictive of what happens in store. We’re fascinated with the potential of direct-to-consumer; are in fact, expanding our assortments. We have a major goal for that business and what you’re describing is very definitely a part of where we’re taking it.

Leveraging the e-commerce division to test new ideas, categories, and merchandise assortments is a fantastic way to drive in-store sales with less risk and overhead. A mass market retailer can roll out pilot programs to brick and mortar locations around the country, but not in the time (or without the cost) that they can do it online. With a targeted buying, marketing, and social media strategy, a retailer can measure the success of new categories faster than ever. Measure sales and social media feedback and learn what your customers like, or don’t like, about new categories.

I imagine that Abercrombie, with a rough few quarters behind them, is going to lean heavily on the e-comm business to drive growth and look for more predictions on in-store over the next 18 months.

  • Read more about: abercrombie and fitch, apparel, clothing, e-commerce, quarterly results, sales
  • Photo, above, from flickr user thinkretail available under a Creative Commons license.

Express Lane for May 5, 2010

Found in: Blogging, E-Mail Marketing, Express Lane, Industry News, Retail
  • Tweet
  • The Bronto Blog dissects a H&R Block e-mail campaign, talks about the season life cycle of an e-mail campaign, and illustrates the dangers of overmailing. [...]
Wednesday
May 5, 2010
No Comments

The Bronto Blog dissects a H&R Block e-mail campaign, talks about the season life cycle of an e-mail campaign, and illustrates the dangers of overmailing. If you are an e-mail marketer, there is good insight to be read there.

About two weeks ago, Visa announced a deal to acquire payment processor Cybersource for $2 billion. Now, Practical eCommerce has an interview with Cybersource CEO, Michael Walsh, which outlines some of the strategy behind the deal and where he seems Visa taking Cybersource.

Want to write better blog posts? If you are just joining the blogging game or someone who has been at it for a while, the always insightful Copyblogger has a great post worth reviewing: 17 Easy Steps to Brillian Blog Posts.

  • Read more about: Blogging, bronto blog, copyblogger, cybersource, e-commerce, E-Mail Marketing, practical ecommerce, Social Media, visa, wall street journal
Older Posts »

Get updates from us in your inbox:

Delivered by FeedBurner

Recently on Twitter:

Getting Tweets
Follow noturnonred on Twitter

Find Us On Facebook:

All-Time Most Popular Posts:

  • 52 E-Commerce Stores on the iPhone
    Found in: Inspiration, Retail, ecommr
  • Kohl’s moving closer to opening south Florida stores
    Found in: Store Openings & Closings
  • C-8 Implosion in Asbury Park
    Found in: New Jersey
  • Can Magento book 200 Enterprise licenses in one year?
    Found in: Platforms
  • Dunkin Donuts unveils new in-store marketing campaign, donuts, and new Summer drink
    Found in: Branding
Return to top of the page.
© Copyright 2005 - 2010, Tom Sullivan.

About No Turn On Red:

No Turn On Red is a blog about the customer experience in retail, both online and in-store. Through tips for e-commerce developers, inspiration for e-commerce information architects, advice for retail directors, and stories from real customers, our goal is to make the shopping experience better for all.

Topics We Cover:

Business
  • Branding
  • Careers
  • Consumer Rights
  • Customer Service
  • Economics
  • Employee Relations
Retail
  • Bankruptcy
  • Black Friday
  • Current Events
  • Customers
  • Economy
  • Holiday 2008
  • Law
  • Marketing
  • Monthly Retail Sales
  • Natural Disasters
  • New Jersey
  • News & Observations
  • Product Merchandising
  • Quarterly Results
  • Store Openings & Closings
  • Tech Advice
  • Travel Industry
  • Visual Merchandising
Site News
Social Media
  • Blogging
  • Effective Use Of
  • Strategy
  • Tips for Using
  • Twitter
  • Wordpress Tips
Express Lane