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Home > Tag Archive: sephora

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Four more Sephora/JCP rollout sites?

Found in: Store Openings & Closings
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  • A search on monster.com for “sephora manager” comes up with four opportunities at JC Penney in San Diego, Pleasanton CA, Northridge CA, and Columbus OH. [...]
Thursday
January 11, 2007
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A search on monster.com for “sephora manager” comes up with four opportunities at JC Penney in San Diego, Pleasanton CA, Northridge CA, and Columbus OH. During JC Penney’s Q3 conference call, they said that they were looking to add Sephora locations to 50 JC Penneys in 2007. Could these four stores be the next four to get this new shop concept?

  • Read more about: beauty, in-store presentation, JC Penney, Product Merchandising, sephora, store layout

Express Lane for 10/2/2006

Found in: Express Lane
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  • This is the At Sea Edition of Retail Notes. Today I am coming to you from a cruise ship in the middle of the Atlantic [...]
Monday
October 2, 2006
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This is the At Sea Edition of Retail Notes. Today I am coming to you from a cruise ship in the middle of the Atlantic – right now approximately 100 miles from the island of Bermuda. A world away from work and the worries of every day life, but with the power of modern technology, I stay connected.

With that, one quick note about the ship. Although I am on one of the smaller ships in the Royal Carribean line, I am really amazed at how entirely self sufficient the ship is. In addition to the mounds of food that they must have stored in a back room, they have so much crap that they are hawking. Generally, it is either low quality crap or really overpriced crap. I’m amazed at how much stuff I see people buying, but when you’re at sea, who doesn’t need a new bolero or Royal Carribean golf shirt?

Appears that we will now have the first look at the JC Penney/Sephora marriage as JCP has opened their first Sephora location in their store (see: Penney unveils first Sephora). This is just the first of many and I’d expect shoppers to react pretty positively, iniatially, to this new partnership.

I finally got down to the Pier at Caesar’s in Atlantic City last week and will post photos next week. From a retail perspective, it is really beautiful. Harrah’s is pumping a lot of money into all of their developments in Atlantic City, with expansion and rennovation going on all over the place. Although not directly retail related, it is pretty impressive that there is a rumored buyout of Harrah’s in the works (see: Harrah’s Shares Rise; WSJ Says Company May Be Bought).

  • Read more about: atlantic city, jcpenney, royal caribbean, sephora

Retail roundup – Q1 results, JC Penney

Found in: Quarterly Results
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  • Like Kohl’s, JC Penney also released some very solid numbers for the quarter: overall sales up 2.5%, comp store sales up 1.3% for the 12th [...]
Monday
May 15, 2006
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Like Kohl’s, JC Penney also released some very solid numbers for the quarter: overall sales up 2.5%, comp store sales up 1.3% for the 12th consecutive quarter of positive same store sales, and profits up 22.1%. The company cites strong sales in fine jewelry, mens, childrens, and footwear while they say sales were soft in womens apparel, unlike rival Kohl’s.

According to president Ken Hicks on the conference call, “gross margin continues to benefit from the performance of our private brands, as well as continuing improvement in seasonal transition and merchandise flow.” This follows up his earlier remarks on womens apparel, when he said “In our women’s apparel business, we are taking aggressive action with markdowns to keep our inventory fresh, as well as building or key brands and adding new brands such as a.n.a. In addition, we continue to develop brands such as [E. Spiff], which we will introduce this fall in traditional careerwear.”

This call also gave us the first real look at the partnership between JC Penney and Sephora. Outlining the future rollout, Ken Hicks said “Beginning this fall, we will bring Sephora into a handful of JCPenney stores, and next year, our plans are to add Sephora, primarily in new stores, with some additional existing stores also having the concept. A more extensive Sephora rollout is planned for 2008.”

Walking into any JC Penney these days, one can see that there is opportunities to develop their womens apparel business further. Hicks blames this on general negative trends in fashion, (“.. the lack of really exciting things in fashion aren’t helping the business”) which completely suprises me. It’s clear that JC Penney may not be offering really exciting things in fashion, but don’t blame it on fashion in general.

Back to the numbers: direct sales via catalog were up 3.9%, but Internet sales were up over 22%. The modest gains in diret mail, which have been continuing to slip, lead me into the news that they have announced that they are de-emphasizing the catalog (via marketingblurb).

JC Penney is not suspending their print catalog, but at the annual ACCM Catalog Conference, a company official announced that the retail giant would focus on online rather than catalog sales. It seems that their online sales are growing at 23% per year, while print sales are at 10% growth and falling every year.

DMNews has more on the story. In fact, they are critical of the move, saying:

Former Lands’ End president/CEO Mindy Meads at the Philadelphia eTail 2005 conference cited a study claiming that customers who get catalogs generate a 15 percent increase in transactions and a 16 percent jump in overall spend.

Retailers like J.C. Penney don’t want to lose the chance to train the next generation of shoppers — kids watching Mom and Dad open the catalogs, then call in an order or go online. No catalog, no brand recall. Too much reliance on one channel of sales is not good, either. What if there is more stringent regulation down the road for e-mail and e-commerce?

Again, more here via DMNews.com

Like I’ve talked about before, JC Penney is at a stage where they can recapture what they are missing – through initiatives like the Sephora deal, building the private brands and even sponsoring the MTV Video Music Awards. As a consumer, I think their key to winning us back is through developing brands that we want to shop and making their buildings more exciting and fun to shop. I can’t tell you the last time I’ve gone into a JC Penny that hasn’t felt dated and stale.

JC Penney had a good quarter – higher profits on only slightly higher sales – and this could set them up for a very solid year.

More information via marketwatch.com’s coverage of the results. Retailstockblog has a complete transcript of the call, as well.

The full SEC form 8-k is here, via Yahoo.

Full transcript of the conference call from Seeking Alpha.

  • Read more about: Business, customer, e-commerce, growth, JC Penney, Kohl's, marketing, positive, Product Merchandising, Retail, same store sales, sephora, trends

JC Penney To Open Sephora Stores

Found in: Retail
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  • From Businessweek: JC Penney Co. said Tuesday it will open Sephora stores within its department stores starting this fall, under an agreement with the high-end [...]
Tuesday
April 11, 2006
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From Businessweek:

JC Penney Co. said Tuesday it will open Sephora stores within its department stores starting this fall, under an agreement with the high-end cosmetics retailer aimed at luring young female customers.Sephora will open “store-within-stores” and be the exclusive seller of beauty products in JCPenney, which has been trying to shed its image as a middle-market department store operator with younger, more modern merchandise and marketing.

More here.

I think this will be a positive strategic relationship and a winning move for JC Penney’s.  Sephora has good brand recognition in the cosmetics industry, allowing JC Penney a great avenue to attract younger, female consumers.  As I talked about over the weekend, JC Penney is in a good position to turnaround their business.  This partnership will get talked about and will drive people into the stores as long as it is executed well.

As more details are revealed, the key to this deal is execution.  It will be important the physical space is exciting yet seamless in regards to the independent branding of both JC Penney and Sephora.  Bring in well trained, indepdent, Sephora associates and let them do their work.

This move will benefit both companies involved.  JC Penney will attract a new demographic and Sephora will be able to grow into physical areas that they may not otherwise be able to, logistically.  This will be a move to keep an eye out for.

And also, this will give more people the ability to buy Jonathan Product and that isn’t a bad thing, either.

  • Read more about: beauty, Branding, JC Penney, Product Merchandising, retail expansion, sephora

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About No Turn On Red:

No Turn On Red is a blog about the customer experience in retail, both online and in-store. Through tips for e-commerce developers, inspiration for e-commerce information architects, advice for retail directors, and stories from real customers, our goal is to make the shopping experience better for all.

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